Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Direct Communications Cedar Valley


When we say local support, we mean local! Tech support from 8am-8pm is hosted right here in Eagle Mountain Utah, with your questions answered by local techs who live here in Eagle Mountain. No other Eagle Mountain ISP provides “local” tech support with a call center located in Eagle Mountain Utah. After 8pm, tech support is handled by contracted tech support professionals located right here in Utah County.

LiveHelpNow Challenge Awards:

August 2021

July 2021

February 2021

January 2021

November 2020

October 2020

March 2020