Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Bernie and Phyl's

Consumer Products

As a successful business, Bernie & Phyl’s believes it is our obligation to give back to those who are less fortunate. Our Friends In Need program regularly supports charitable organizations with furniture. Our company is involved in many other community initiatives as well. These include holding annual Red Cross blood drives in our stores, sponsoring annual holiday toy drives with the Home for Little Wanderers and holiday food drives to benefit local food banks, sponsoring youth sports teams in local communities, the organizing the annual Bernie’s Baseball Buddies program where Bernie takes underprivileged kids to see a Red Sox game and tour Fenway Park, and many public service television sponsorships with our media partners.

LiveHelpNow Challenge Awards:

Winner of the year 2023

Winner of the year 2022

Winner of the year 2021

May 2024

April 2024

March 2024

February 2024

January 2024

December 2023

November 2023

October 2023

September 2023

August 2023

July 2023

June 2023

May 2023

April 2023

March 2023

February 2023

January 2023

December 2022

November 2022

October 2022

September 2022

August 2022

July 2022

June 2022

May 2022

April 2022

March 2022

February 2022

January 2022

December 2021

November 2021

October 2021

September 2021

August 2021

July 2021

June 2021

May 2021

April 2021

March 2021

February 2021

January 2021

November 2020

October 2020

September 2020

July 2020

June 2020

May 2020

April 2020

March 2020

December 2019

July 2019

April 2019

March 2019