Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Renovator's Supply, Inc.

Consumer Products

The maxim necessity is the mother of invention aptly describes the creation of The Renovator's Supply in 1978, when after returning from a stint with the Peace Corps in West Africa, Claude and Donna Jeanloz purchased a run-down farmhouse in rural Western Massachusetts and set bout reviving it. But they soon found the products they needed to repair the colonial-era structure weren't available anymore. The couple had to scour flea markets, antiques stores, and junk shops to locate necessities such as Norfolk latches, rimlocks, plain lighting fixtures, old-fashioned knobs, and cross-handle faucets; windows to match the 19 th century frames had to be custom made; wide boards for flooring involved trips to a sawmill; even paint colors and wallpapers weren't appropriate!

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Winner of the year 2014

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