Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Ariel Premium Supply, Inc.

Consumer Products

Ariel Premium Supply, Inc. was founded in 1993 by current President Tai Lin and Vice President Yuh Ling Lu a husband and wife team. Both are natives of Taiwan and at the time, were attending Washington University in Saint Louis and developing their respective research for their Ph.D.; Tai in electrical engineering and Yuh Ling in microbiology. The company was founded to help fund their research activities. The first company products were imprinted stress relievers. Five product designs were developed for sale in the Promotional Product industry. It soon became apparent their product line filled a much needed niche in the market, and the company prospered. Between 1998 and 2000 Ariel enjoyed major growth as additional stress reliever designs were added and sales were expanded into all 50 states, Canada and several other foreign countries. At the end of 2006, Ariel is recognized as the world's leading supplier of imprinted stress reliever products with a catalog of over 600 styles. In addition, the company has expanded beyond stress relievers to other types of imprinted products for the home, office, recreation, safety, health and travel. Ariel currently has over 100 employees in a production facility of 180,000 square feet. Ariel products are currently sold through a network of 4,000 promotional product distributors located throughout the United States, Canada, Mexico, the Caribbean and Europe.

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Winner of the year 2022

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