WINNERS

Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Ontario Universities' Application Centre

Education

Before the OUAC was developed, students applied directly to individual universities and replied to offers of admission as received. Inevitably, some universities had to cope with a surplus of registrations and others suffered from “no shows”; students had to cope with an uncoordinated, multi-application environment. With the significant growth in the demand for postsecondary studies in Ontario came the desire to improve the enrollment management and planning process. Thus, with the provincial government’s encouragement and support, the OUAC was born.


LiveHelpNow Challenge Awards:

September 2019