WINNERS

Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Genie Retail Energy

Power & Utilities

Genie Retail Energy, Inc. (GRE) is a subsidiary of Genie Energy, Ltd (NYSE:GNE). Genie Retail conducts business in deregulated retail energy markets, operating retail energy providers (REPs), network marketing and energy brokerage companies, including one of the largest independent REPs in the US. It procures electricity and natural gas from the wholesale commodities markets and resells those commodities to residential, commercial and industrial customers. GRE also offers an array of added-value services including home warranty, personal electronics protection, home security and identity theft protection plans.


LiveHelpNow Challenge Awards:

July 2017

May 2017

March 2017

February 2017