WINNERS

Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Houston Wire & Cable Co

Consumer Products

Founded in 1975, Houston Wire & Cable Company (NASDAQ: HWCC) is one of the largest distributors of electrical wire and cable and related services in the U.S. industrial distribution market. The June 2010 acquisition of Southwest Wire Rope, LLP and Southern Wire, LLC broadened the Company’s product offering to include mechanical wire and cable and related hardware. With strategically located sales and distribution centers throughout the U.S., our team is focused on providing a single-source solution. We are committed to providing our customers value by offering high levels of industry experience, superior customer service, and a large selection of quality in-stock items. HWC has $75 million of available inventory encompassing approximately 30,000 products from the industry leading manufacturers of electrical and mechanical wire and cable. Our goal is to provide our customers with the right product, at the right place, at the right time.


LiveHelpNow Challenge Awards:

August 2021