Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Biogen Idec

Life Sciences

Focused on cutting-edge science and medicine. Community guidelines:

LiveHelpNow Challenge Awards:

April 2017

February 2015

November 2014

October 2014

August 2014