Each month, the LiveHelpNow Challenge ranks our top 100 providers of superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values, Challenge winners are truly the best customer service providers in their field. The achievement reflects the professionalism, skill, concern, and quest to provide better service that define companies who rank among the top 100 in a global field of more than 10,000 businesses.

Bernie and Phyl's

Consumer Products

As a successful business, Bernie & Phyl’s believes it is our obligation to give back to those who are less fortunate. Our Friends In Need program regularly supports charitable organizations with furniture. Our company is involved in many other community initiatives as well. These include holding annual Red Cross blood drives in our stores, sponsoring annual holiday toy drives with the Home for Little Wanderers and holiday food drives to benefit local food banks, sponsoring youth sports teams in local communities, the organizing the annual Bernie’s Baseball Buddies program where Bernie takes underprivileged kids to see a Red Sox game and tour Fenway Park, and many public service television sponsorships with our media partners.

LiveHelpNow Challenge Awards:

December 2019

July 2019

April 2019

March 2019